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Indiana Quilt Depot
& Machine Service LLC

Shipping Policies

Your order is very important to us. Every effort will be made to process your order quickly and accurately. 

Payment

We accept Visa, MasterCard, American Express, Discover, and Pay Pal . If you do not wish to give your credit card information on-line, you can phone it in to us at 812-275-7400.  We now useAuthorize.net for credit card security, you will be charged at the time you place your order. If you use Paypal it will go ahead and charge your account. We also accept checks (US checks) and money orders. Upon sending a check or money order please note your order# when mailing your payment.

Send check or money order:

The Indiana Quilt Depot & Machine Service
7966 S.R. 37
Bedford, IN 47432

Shipping Charges

Price is based on the amount of your order and if the package will be shipped in the U.S. or Overseas.   Sorry due to the number of orders we can’t bundle orders for group shipping.  Orders will be shipped using First Class or Priority Mail at our discretion.   The more you buy the more you will SAVE.

 We use the U.S. Postal Website this allows us to provide you with a confirmation number to track your package sent to you via email.   If you would like to have your package insured or require signature confirmation, please enter this in your comment section.


U.S
Options are:

FREE SHIPPING on ALL U.S. orders over $100.00.  
$5.00 Flat shipping on U.S. orders up to $99.99.
APO/FPO and DPO locations are considered part of the domestic U.S.



Canada Options are:

Orders up to $89.00 – Ship for $22.75 flat.
Orders $89.01 – 200.00 Ship for $45.50 flat.
Orders 200.01 or more – Ship for $55.00 flat.   

Ordering over $200.01 will give you the Best Value.

All other countries

Orders up to $89.00 – Ship for $32.25 flat.
Orders from $89.01 to $200.00 -- Ship for $64.50 flat
Orders from $200.01 to 400.00 – Ship for $96.00 flat.
Orders from $400.01 to 600.00 – Ship for $129.00 flat.
Orders from $600.01 to $800.00 -- Ship for $161.25 flat
Orders $800.01 or more – Ship for $193.50 flat.

Ordering over $200.01 will give you the Best Value.
 

Unfortunately,   can not accept any responsibility for lost U. S. Postal Service shipments. Contact your local post office and tell them that you have a box or envelope that was lost. Then, request that they initiate an MRC Search Request. MRC stands for Mail Recovery Center, which is the Postal Service center that ultimately receives all the mail and packages that are undeliverable. The postal employee handling your request will need to gather some information from you to complete the form. First, to file an MRC Search Request, the value of your lost item or its contents must be valued at $25 or more. You will need to give them the sender's and recipient's addresses. They will also need the phone numbers of both parties. You will need to give a very complete description of the package and its contents, as this will help the MRC staff narrow down their search and locate your article faster. You can submit pictures of your item or a similar item to help in the search. Once you have given the USPS all the required information, the form will be emailed and you will be notified by them if they find your article.  


Sales Tax

Sales tax of 7% is included for Indiana residents only.


Refunds

No returns will be accepted unless the item is defective or we have issued the wrong item. Due to copyright laws, patterns and books may not be returned. All returns must be in original condition and packaging.

Online always open


Privacy

We are concerned about your privacy. We do not sell our names to anyone and promise to only send you our informative newsletters about web site updates and new items. Note: Duplicate registrations are not accepted for this free offer.

We do reserve the right to correct the price of an item if it has been posted incorrectly. If this were to happen you would be notified before your item is shipped.


Miscellaneous:

Return Check Policy:   A $50.00 returned check fee will be charged if your check is not honored by the bank the first time it is presented to the bank.